Reviews & Testimonials

This was my first experience with Bark Zone but not my first experience with Taylor as my dog's groomer. Digby is a Jack Russell Terrier and his hair must be 'hand stripped' rather than cut. Taylor is the best hand stripper I have ever had for Digby. When she moved to Bark Zone it was only natural that I also followed her. The entire staff were gracious and courteous while we were there. I encourage you to try them out. Susan

We love Barkzone, both for day care and boarding! Always lots of dogs for our guys to run around with, staff is helpful, knowledgeable, friendly and fun. Highly recommended.

my dog absolutely loves going to barkzone! She loves the staff so much, I appreciate that I can drop her off for daycare whenever I need. They are also open on holidays Wich is very convenient. The staff are very polite and easy to talk to me and my dog are always greeted with a smile. I enjoy that they tell me about her day when I pick who she played with what she did.. shout out to barkzone! Should totally check out barkzone they have live cams so you can check in on your dogs!

Lots of stations and was able to give me dog the wash he needed.

We gave taken our 2 year old labradoodle to Myra at Bark Zone twice for grooming. Myra is very good with him and cuts him exactly how I request. Highly recommend!

My dog has been going to BarkZone for more than 5 years now, and he absolutely loves it there! Professional, caring, well-trained staff, taking great care of my dog. Thank you!

This is the BEST place ever to bring your dog. We've been taking our Australian cattle dog here for years and have always seen Winston enjoying himself on the doggie cam and when we drop him off and the staff see him they almost always recognize him and greet him with his name and a doggie pat pat on the head. He leaves us gleefully each time, tail wagging as he follows the staff into the inner sanctuary. The staff is just amazing. Haven't met a grumpy member of the team yet- and we've been coming here for years. A true find, for sure!

My dog loves these guys!!

The groomers are good, but the front office person questions if you have any concerns about pricing. Offputting.

Kayla was AMAZING!!!! She did an EXCEPTIONAL job grooming Onyx!! We will be booking with her again! I'm so happy I found you guys!!!

The last two times I tried to get my dogs nails trimmed here, we walked away not having gotten them trimmed at all. A couple of years ago I had an appointment and brought my dog in and the attendant said “I can’t do it without help and I’m the only one here.” Shortly after, another employee walked in with their off-leash dog which ran up to my nervous, on-leash dog and cornered it. They did nothing about this but watch. Didn’t even try to call the dog away. Then still said they couldn’t do it even though they clearly had help now. Thought I’d try them again and explained what had happened last time with someone very understanding on the phone. They said we’ll make sure there’s enough help and to schedule at a time when it’d be low traffic in the shop. Today I show up for my appointment and nobody is here at all. Not answering my phone calls or their ring door bell. We waited around for 30 mins and nothing. Pretty bad experience all around. UPDATE: The still haven’t even responded to my voicemails I left 3 days ago. Waste of time.

Barkzone is great! It's the staff that make it so. They are friendly and attentive to my dog, they know her. I would LOVE it if drop off were a little bit faster!

My 6-yr-old Great Pyrenees got her first grooming ever and she came out looking and smelling fabulous. They were sensitive to her nervousness and were able to groom her without needing to resort to a muzzle. She's much more comfortable without all the extra floof (IYKYK). Beats trying to bathe her myself in my claw foot bathtub! Highly recommend.

After two serious incidents, we will never ever trust this place with our dog again! During the first incident, while we were overseas, we saw their missed call at around 2am with no voicemail or email. We were extremely frightened, especially since we had previously been told they would only call in the case of a serious emergency involving our dog. I spent that time repeatedly calling them back in distress, but no one answered! 💔 It took nearly an hour to finally reach someone. We later found out they had mishandled our dog’s food storage and we had to urgently purchase new food at our own expense to ensure our dog was fed. The lack of communication, accountability, and basic responsibility in this situation was unacceptable! The second incident was far worse. Just three days into our trip, we received a voicemail saying our 7 lb dog had been involved in a fight. We were initially told that a large dog pinned her down during mealtime. We specifically requested a written explanation of what happened and asked for photos. While they did send photos, they never provided any written explanation. (Not surprised!) Instead, we only received a phone call from a manager, and later, when we picked our dog up, we were given a completely different version of events. The refusal to document the incident in writing, combined with conflicting stories, raises serious concerns about transparency and accountability. After picking our pup up, we discovered bite marks and eye infection following. The fact that dogs of all sizes are mixed together, especially during feeding, shows extremely poor judgment and unsafe handling practices. On a side note, their website/storefront stated we could pick dogs up during break time, but they will charge a fee. We tried to do that once, and the staff showed up rude and fed up insisting us picking up during business hours. Crazy! We are just so incredibly fortunate that our dog is safe, but this experience was completely unacceptable. Between the lack of communication, inconsistent reporting, and questionable safety practices, we strongly advise others to think twice before trusting this facility with their pets!

I just wanted to leave a grooming review for Portland Barkzone. Thank you Taylor! My dog Mauricio has never looked better. You are very professional, on top of scheduling and personable. I apologize for not leaving a tip! The grooming rates went up substantially since my last visit! Barkzone is lucky to have you. Thanks again

Professional and caring service every time.

I’ve been taking my grouchy 13yr old lab there for over a year. I’m always amazed that he is not barking his head off when I go to pick him up. It is noisy but because his crate is in the middle of the room he seems to enjoy safely watching the action. Btw, his knickname is Houdini because he hates crates and always tries to bust out. But he has never tried to escape here. He comes back smelling nice and clean and they dont use stinky colognes.