Reviews & Testimonials

It was wonderful and I love the haircut. Definitely going to become my regular place for Lucy, my Australian Labradoodle.

My dog MJ has been going to daycare since I got him. I’ve been taking him to Barklandia in Beaverton/Tigard and I tried barkzone because my coworker said that they were good. I dropped my dog off for the six hour minimum evaluation and he came back with open sores and boils on his paws and his right paw had a shattered bleeding nail. I reached out via email and two calls. My first call was to follow up on my first initial email and the call was received well. The person who answered my call, said that she would pass along the information to management and they would look at cameras to see maybe what happened. The person I spoke to on the phone was very nice and she said that management responds very promptly to emails. I never got a response to my email so I emailed again and called again. I ended up giving up and this evaluation visit resulted in a $498 vet bill because they had to sedate my dog to clean up the peeling skin from his paws, evaluate his boils and blisters, and take care of the shattered nail. The only reason I’m giving this place two stars is because the staff who greeted me and spoke to me on the phone were very nice. I do not blame the facility, but it does make me curious why my dog got hurt at this daycare and not at any other daycare’s. I was not interested in leaving a review at all but after never hearing a response from my emails today on May 8 I got an email from bark zone saying review us on Google. I was shocked after the bad experience they would ask for a review

Self service wash area is always very clean. The tubs (4 of them), and dryer tables (5 tables) are very well spaced out. The dryers are high powered dryers, and always do a great job of taking out my dogs undercoat. The selection of shampoos and conditioners are always well stocked, and smell quite well. The grooming staff is generally on hand to help assist with nail trims, or just general grooming questions.

We have primarily done nail trims here. The groomers have all been great but there is a lady at the front desk consistently who is horrible to interact with. She makes a person feel like they are inconveniencing her when simply asking her to do her job. I think the business, facility and other staff seems great but she makes the experience miserable. I would likely consider having her do a job that never was customer facing or better yet replace her with someone who has some common courtesy and appreciation for customers. This is no reflection on the business just that front desk employee. Please don’t hesitate to reach out if you want more information.

Great place;Awesome staff; a variety of materials and tools in the self service dog wash.

Great place with wonderful staff - our dog loves coming here.

Our experience with Barkzone has been very positive. Our dog loves spending time in their daycare with the friendly staff and other furry friends.

Awesome staff and super convenient! Very affordable.

I was told by a friend about barkzone and I am so glad I was!!! We have a nearly 12 year old basset with some back hip issues and the stairs to the tubs are great! The shampoo assortment was awesome and even though we thought it was a little thin, after shaking it, we realized it was perfect! Linc now looks so dapper and smells like, well not his houndy self (if you have hounds, you know!)!

benny and i love our groomer he is so kind and thoughtful

I was washing one of our dogs in the self-wash area and looked over to the salon and there was a male groomer with a buzz cut being really mean to a dog in his care. It was a golden retriever and he was pushing and pulling the dog really hard on the ground and he seemed really angry at the dog and none of the other employees seemed to notice or care!! We are NEVER coming back

Kayla was AMAZING!!!! She did an EXCEPTIONAL job grooming Onyx!! We will be booking with her again! I'm so happy I found you guys!!!

The last two times I tried to get my dogs nails trimmed here, we walked away not having gotten them trimmed at all. A couple of years ago I had an appointment and brought my dog in and the attendant said “I can’t do it without help and I’m the only one here.” Shortly after, another employee walked in with their off-leash dog which ran up to my nervous, on-leash dog and cornered it. They did nothing about this but watch. Didn’t even try to call the dog away. Then still said they couldn’t do it even though they clearly had help now. Thought I’d try them again and explained what had happened last time with someone very understanding on the phone. They said we’ll make sure there’s enough help and to schedule at a time when it’d be low traffic in the shop. Today I show up for my appointment and nobody is here at all. Not answering my phone calls or their ring door bell. We waited around for 30 mins and nothing. Pretty bad experience all around. UPDATE: The still haven’t even responded to my voicemails I left 3 days ago. Waste of time.

Barkzone is great! It's the staff that make it so. They are friendly and attentive to my dog, they know her. I would LOVE it if drop off were a little bit faster!

My 6-yr-old Great Pyrenees got her first grooming ever and she came out looking and smelling fabulous. They were sensitive to her nervousness and were able to groom her without needing to resort to a muzzle. She's much more comfortable without all the extra floof (IYKYK). Beats trying to bathe her myself in my claw foot bathtub! Highly recommend.

After two serious incidents, we will never ever trust this place with our dog again! During the first incident, while we were overseas, we saw their missed call at around 2am with no voicemail or email. We were extremely frightened, especially since we had previously been told they would only call in the case of a serious emergency involving our dog. I spent that time repeatedly calling them back in distress, but no one answered! 💔 It took nearly an hour to finally reach someone. We later found out they had mishandled our dog’s food storage and we had to urgently purchase new food at our own expense to ensure our dog was fed. The lack of communication, accountability, and basic responsibility in this situation was unacceptable! The second incident was far worse. Just three days into our trip, we received a voicemail saying our 7 lb dog had been involved in a fight. We were initially told that a large dog pinned her down during mealtime. We specifically requested a written explanation of what happened and asked for photos. While they did send photos, they never provided any written explanation. (Not surprised!) Instead, we only received a phone call from a manager, and later, when we picked our dog up, we were given a completely different version of events. The refusal to document the incident in writing, combined with conflicting stories, raises serious concerns about transparency and accountability. After picking our pup up, we discovered bite marks and eye infection following. The fact that dogs of all sizes are mixed together, especially during feeding, shows extremely poor judgment and unsafe handling practices. On a side note, their website/storefront stated we could pick dogs up during break time, but they will charge a fee. We tried to do that once, and the staff showed up rude and fed up insisting us picking up during business hours. Crazy! We are just so incredibly fortunate that our dog is safe, but this experience was completely unacceptable. Between the lack of communication, inconsistent reporting, and questionable safety practices, we strongly advise others to think twice before trusting this facility with their pets!

I just wanted to leave a grooming review for Portland Barkzone. Thank you Taylor! My dog Mauricio has never looked better. You are very professional, on top of scheduling and personable. I apologize for not leaving a tip! The grooming rates went up substantially since my last visit! Barkzone is lucky to have you. Thanks again

This place does excellent work!

The ladies at Barkzone LO, are always welcoming, and accommodating for a drop in for a nail trim. Thank you.

Hard to get a hold of but my dogs love them and they do a great job!

Myra is fantastic. We used to take our dog Dexter there RIP. There is simply no better groomer in Portland or beyond.

They’re always so good about making my dog look perfect. I can always get an appointment and my dog doesn’t mind going in so that’s a good sign! Highly recommend these folks!