Reviews & Testimonials

I’ve been taking my beloved Sunbeam to be groomed at BarkZone for a few years. She is almost 16 years old and I wouldn’t trust anyone but Jessica to groom her. Jessica shows such love and care. She is amazing ❤️

I have two large pitties I take them to Montavilla Barkzone for grooming. They can be a handful! She does an AWESOME job grooming them! They are happy, fresh and clean. I will continue to go to BarkZone for their grooming and play dates.

Took Molly for a spa day and she was very excited about it. Picked her up and she was beautiful. Our groomer is awesome! Thanks for being such a great local business.

I have a cute little poodle mixed mutt that is CRAAAZY, nuts. He hardly ever lets anyone near him let alone groom him. Jess, the groomer at Barkzone was startled by him when she tried to pet him but she was not deterred. She just took him right in and cleaned him up. Jess is the only person I love taking Albert to because she is so kind and patient with him. Highly recommend this place!

Lots of stations and was able to give me dog the wash he needed.

My dog has been going to BarkZone for more than 5 years now, and he absolutely loves it there! Professional, caring, well-trained staff, taking great care of my dog. Thank you!

the rude front desk lady is amazingly still bejng employed by eric all these years later - this woman goes out of her way to be miserable not only on the phone but whenever we drop in

We love this place and our dog is extremely picky and can be high maintenance and Noelle is just amazing with him. Thank you Noelle for all you do.

Kayla was AMAZING!!!! She did an EXCEPTIONAL job grooming Onyx!! We will be booking with her again! I'm so happy I found you guys!!!

The last two times I tried to get my dogs nails trimmed here, we walked away not having gotten them trimmed at all. A couple of years ago I had an appointment and brought my dog in and the attendant said “I can’t do it without help and I’m the only one here.” Shortly after, another employee walked in with their off-leash dog which ran up to my nervous, on-leash dog and cornered it. They did nothing about this but watch. Didn’t even try to call the dog away. Then still said they couldn’t do it even though they clearly had help now. Thought I’d try them again and explained what had happened last time with someone very understanding on the phone. They said we’ll make sure there’s enough help and to schedule at a time when it’d be low traffic in the shop. Today I show up for my appointment and nobody is here at all. Not answering my phone calls or their ring door bell. We waited around for 30 mins and nothing. Pretty bad experience all around. UPDATE: The still haven’t even responded to my voicemails I left 3 days ago. Waste of time.

Barkzone is great! It's the staff that make it so. They are friendly and attentive to my dog, they know her. I would LOVE it if drop off were a little bit faster!

My 6-yr-old Great Pyrenees got her first grooming ever and she came out looking and smelling fabulous. They were sensitive to her nervousness and were able to groom her without needing to resort to a muzzle. She's much more comfortable without all the extra floof (IYKYK). Beats trying to bathe her myself in my claw foot bathtub! Highly recommend.

After two serious incidents, we will never ever trust this place with our dog again! During the first incident, while we were overseas, we saw their missed call at around 2am with no voicemail or email. We were extremely frightened, especially since we had previously been told they would only call in the case of a serious emergency involving our dog. I spent that time repeatedly calling them back in distress, but no one answered! 💔 It took nearly an hour to finally reach someone. We later found out they had mishandled our dog’s food storage and we had to urgently purchase new food at our own expense to ensure our dog was fed. The lack of communication, accountability, and basic responsibility in this situation was unacceptable! The second incident was far worse. Just three days into our trip, we received a voicemail saying our 7 lb dog had been involved in a fight. We were initially told that a large dog pinned her down during mealtime. We specifically requested a written explanation of what happened and asked for photos. While they did send photos, they never provided any written explanation. (Not surprised!) Instead, we only received a phone call from a manager, and later, when we picked our dog up, we were given a completely different version of events. The refusal to document the incident in writing, combined with conflicting stories, raises serious concerns about transparency and accountability. After picking our pup up, we discovered bite marks and eye infection following. The fact that dogs of all sizes are mixed together, especially during feeding, shows extremely poor judgment and unsafe handling practices. On a side note, their website/storefront stated we could pick dogs up during break time, but they will charge a fee. We tried to do that once, and the staff showed up rude and fed up insisting us picking up during business hours. Crazy! We are just so incredibly fortunate that our dog is safe, but this experience was completely unacceptable. Between the lack of communication, inconsistent reporting, and questionable safety practices, we strongly advise others to think twice before trusting this facility with their pets!

I just wanted to leave a grooming review for Portland Barkzone. Thank you Taylor! My dog Mauricio has never looked better. You are very professional, on top of scheduling and personable. I apologize for not leaving a tip! The grooming rates went up substantially since my last visit! Barkzone is lucky to have you. Thanks again

This place does excellent work!

The ladies at Barkzone LO, are always welcoming, and accommodating for a drop in for a nail trim. Thank you.

Hard to get a hold of but my dogs love them and they do a great job!

Myra is fantastic. We used to take our dog Dexter there RIP. There is simply no better groomer in Portland or beyond.

They’re always so good about making my dog look perfect. I can always get an appointment and my dog doesn’t mind going in so that’s a good sign! Highly recommend these folks!