Reviews & Testimonials

We recently rescued an adorable golden retriever who is a bit nervous & skittish. He had never been professionally groomed before so our dear Alex had her hands full. In her true professional fashion she groomed him with tender loving care & the 2d time he went was great - he went right with her. Thank yiu Alex for always taking such great care of our fur babies. You are the best!

Barkzone was so good with my little mini Schnauzer as she was a little timid being new kid on the block. The staff was sensitive and attentive to her care and were patient with her need to ease into the scene. I love being able to see her on the web cams, and anytime I had a question they are quick to respond!!! Plus, she got a wonderfully grooming from Sergio (mobile groomer) Thank you Barkzone!!!🐾🐾

I’m beyond frustrated with the service at this place. The front desk staff is completely unprofessional, and my experience with the groomer was unacceptable. While trying to trim my corgi’s nails, the groomer accidentally shaved a patch of hair off his back. If it had been any deeper, my dog could have been seriously hurt. To make matters worse, the groomer only left a voice message to inform us about the accident. The front desk staff was unapologetic, repeatedly insisting that a $10 discount was sufficient because it’s just a patch of hair that will grow back. I can’t imagine they’d feel the same way if they went for a manicure and ended up with a bald spot—they’d be outraged! They need to seriously reassess their techniques and figure out how to avoid these accidents in the future. This was a terrible experience, and I wouldn’t recommend this place to anyone! Update: The owner reached out to discuss the issues we had with the front desk and the groomer that day. He was understanding and offered us a voucher for a free grooming in the future. We appreciate his attitude and the fact that he values customer satisfaction. We might consider coming back once our dog's fur grows back more.

Myra always performs as expected. Great attitude! and she loves the dogs.

I am so thrilled with BarkZone! I don’t normally do reviews, but they are just so amazing that I have to give them a shout out. My dog loves going there! The things I appreciate most about them are the drop-in availability (so convenient!!), ability to board my dog at the same place he goes for day services, the extra services like grooming or add-ons (brushing and treats for example) during boarding, being able to occasionally spy on him when I’m missing him via the live cameras on the website, and the friendly staff! I am so appreciate of your business model and services. My dog always comes home happy (and tired) when he spends time at BarkZone Thank you for being a place my sweet pup loves to go!

Ever since I found this place for dog grooming, I've never changed my dog's groomer. 100% satisfied!

We have used Barkzone for over 6 years, first at Hillsboro and then at Bethany. Koto can't wait to walk through the front door. Ryan has been the only groomer we have ever used and he is amazingly 👏 We have boarded Koto many times and never have encountered any issues. We can watch on the Webcam and see that everyone who works there loves their job and treats all the furbabies as though they were their own. Between Koto and my granddog Lance we are thrilled to have such a loving environment to entrust our pets to. We have never encountered any person there who is not friendly yet professional. Thank you for providing that.

Yeah, it’s crazy. I wouldn’t take my dog there either. I took him there,when I pick him up.He was wet and I could tell something was wrong with him. I asked them what happened they said nothing. I said why is he wet.They said they just cleaned him. I Walked out. I tried to get him to react like normal. Then I started rubbing him and found bite marks on his neck. I went back in and confronted them. They said nothing happened. And then one of the employees told me. Oh yeah he got bit, but it wasn’t that hard. I took him to the vet. They said he had puncture wound on his neck. It’s just amazing how they would try to hide , any other spot you would think they would normally notify you. I was so mad. It’s taking me a couple years to write this. But every time I see the name, Bark zone it just infuriates me.

I do not recommend this place. I was accused once before of “free lancing” because I brought a client dog here (I am a dog trainer, NOT a dog groomer) because I needed to give them a medicated bath. Apparently my photo was taken or something to put on their wall so that their staff knew to not welcome me back to wash dogs. So today I brought my own personal dogs in because I needed to bathe them. It wasn’t until I was done with my first dog and was bringing in my second dog that I was informed that I wasn’t allowed to “freelance” in their establishment despite having my own personal dogs to bring with me. So I had to pay for one two & leave with my other 2 dogs unbathed. There is no specification anywhere about what they consider “free lancing”. If they don’t want other non groomer professionals coming to utilize their facility, they should make that abundantly clear on their website & in their facility. I will not be recommending this place to any of my own clients, friends or other professionals in the area.

Nice space with everything I needed and friendly staff. I've only gone once, but now that I know about it, I'll probably fill my punch card quickly.

Kayla was AMAZING!!!! She did an EXCEPTIONAL job grooming Onyx!! We will be booking with her again! I'm so happy I found you guys!!!

The last two times I tried to get my dogs nails trimmed here, we walked away not having gotten them trimmed at all. A couple of years ago I had an appointment and brought my dog in and the attendant said “I can’t do it without help and I’m the only one here.” Shortly after, another employee walked in with their off-leash dog which ran up to my nervous, on-leash dog and cornered it. They did nothing about this but watch. Didn’t even try to call the dog away. Then still said they couldn’t do it even though they clearly had help now. Thought I’d try them again and explained what had happened last time with someone very understanding on the phone. They said we’ll make sure there’s enough help and to schedule at a time when it’d be low traffic in the shop. Today I show up for my appointment and nobody is here at all. Not answering my phone calls or their ring door bell. We waited around for 30 mins and nothing. Pretty bad experience all around. UPDATE: The still haven’t even responded to my voicemails I left 3 days ago. Waste of time.

Barkzone is great! It's the staff that make it so. They are friendly and attentive to my dog, they know her. I would LOVE it if drop off were a little bit faster!

My 6-yr-old Great Pyrenees got her first grooming ever and she came out looking and smelling fabulous. They were sensitive to her nervousness and were able to groom her without needing to resort to a muzzle. She's much more comfortable without all the extra floof (IYKYK). Beats trying to bathe her myself in my claw foot bathtub! Highly recommend.

After two serious incidents, we will never ever trust this place with our dog again! During the first incident, while we were overseas, we saw their missed call at around 2am with no voicemail or email. We were extremely frightened, especially since we had previously been told they would only call in the case of a serious emergency involving our dog. I spent that time repeatedly calling them back in distress, but no one answered! 💔 It took nearly an hour to finally reach someone. We later found out they had mishandled our dog’s food storage and we had to urgently purchase new food at our own expense to ensure our dog was fed. The lack of communication, accountability, and basic responsibility in this situation was unacceptable! The second incident was far worse. Just three days into our trip, we received a voicemail saying our 7 lb dog had been involved in a fight. We were initially told that a large dog pinned her down during mealtime. We specifically requested a written explanation of what happened and asked for photos. While they did send photos, they never provided any written explanation. (Not surprised!) Instead, we only received a phone call from a manager, and later, when we picked our dog up, we were given a completely different version of events. The refusal to document the incident in writing, combined with conflicting stories, raises serious concerns about transparency and accountability. After picking our pup up, we discovered bite marks and eye infection following. The fact that dogs of all sizes are mixed together, especially during feeding, shows extremely poor judgment and unsafe handling practices. On a side note, their website/storefront stated we could pick dogs up during break time, but they will charge a fee. We tried to do that once, and the staff showed up rude and fed up insisting us picking up during business hours. Crazy! We are just so incredibly fortunate that our dog is safe, but this experience was completely unacceptable. Between the lack of communication, inconsistent reporting, and questionable safety practices, we strongly advise others to think twice before trusting this facility with their pets!

I just wanted to leave a grooming review for Portland Barkzone. Thank you Taylor! My dog Mauricio has never looked better. You are very professional, on top of scheduling and personable. I apologize for not leaving a tip! The grooming rates went up substantially since my last visit! Barkzone is lucky to have you. Thanks again

This place does excellent work!

The ladies at Barkzone LO, are always welcoming, and accommodating for a drop in for a nail trim. Thank you.

Hard to get a hold of but my dogs love them and they do a great job!

Myra is fantastic. We used to take our dog Dexter there RIP. There is simply no better groomer in Portland or beyond.

They’re always so good about making my dog look perfect. I can always get an appointment and my dog doesn’t mind going in so that’s a good sign! Highly recommend these folks!