Wow I am so happy I met Alex today!! I’ve been bringing my boy Henry in since the merge with Mutley Crew. I want to say off the top: I would give this place less stars originally because Henry always had a different groomer every time he went in and all of them never really seemed too interested in my needs or my little one - like they were just there for the job. The front desk also varies on level of customer service depending on who you get. I’ve met one lady (I think she may have been the owner, I’m unsure) who was incredibly nice and helped me feel better about bringing Henry in. Today, there was a lady there who couldn’t even say thank you when I gave her my card to pay. I understand having a bad day but these animals are like our children and if I get one bad feeling somewhere I’m gone - so it seems being the first face people will see is very important to at least fake smile? Idk. I digress, the reason for five stars is Alex. She is the first one since being here for almost a year to come up to us ask both of our names, introduce herself with a smile, ask me about what I’d like to see, she sat with both of us and told us what she thinks she will be able to do, also she said Henry had no haircut notes in his file which I probably should not have been surprised to hear! She let me know that she updated his profile with my notes and his type of cut. She was just so very personable and sweet and best of all - Henry looks so stinking cute! And I will say: I am very picky with his haircuts. I am that kind of client that has a laundry list of things I like and don’t like and she is one of the tops (if not the best) in Henry’s seven year life that could accommodate for everything. I think it’s people like this who make today’s world seem hopeful. I am going to ask for her every time and tell everyone to ask for her. Thank you Alex!!
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My Daisy loves going to play with her friends. My only issue is that she doesn’t get to got potty outside. She is trained to “not” potty inside so when I pick her up, she cannot get outside fast enough to potty. I had to switch to half days so she isn’t suffering all day holding it.
A friend of mine told me about this place. It was my first time and I am amazed. They did such a good job with our girl. They also cleaned her private area very well. Highly recommend!
This is the BEST place ever to bring your dog. We've been taking our Australian cattle dog here for years and have always seen Winston enjoying himself on the doggie cam and when we drop him off and the staff see him they almost always recognize him and greet him with his name and a doggie pat pat on the head. He leaves us gleefully each time, tail wagging as he follows the staff into the inner sanctuary. The staff is just amazing. Haven't met a grumpy member of the team yet- and we've been coming here for years. A true find, for sure!
My dog loves these guys!!
The groomers are good, but the front office person questions if you have any concerns about pricing. Offputting.
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my dog absolutely loves going to barkzone! She loves the staff so much, I appreciate that I can drop her off for daycare whenever I need. They are also open on holidays Wich is very convenient. The staff are very polite and easy to talk to me and my dog are always greeted with a smile. I enjoy that they tell me about her day when I pick who she played with what she did.. shout out to barkzone! Should totally check out barkzone they have live cams so you can check in on your dogs!
Taylor does such an amazing job grooming our golden retrievers. They are always excited to see her going in and look incredible coming out! The BarkZone location is easy to access and they do a great job of managing the flow of dogs in the lobby.
Taylor is amazing she always does and an exceptional job. She is very knowledgeable in her field. My dogs love her.
Very friendly and professional people
Excellent customer service! The staff warmly welcomed my dog and I. Appreciate the "dog lovers" at Barkzone. Love our groomer, Taylor too!
The staff at Barkzone montavilla is friendly and accommodating. I have boarded my dog here a few times and they always take great care of him. It is super convenient to have their services available even at short notice. I highly recommend them.
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This place does excellent work!
The ladies at Barkzone LO, are always welcoming, and accommodating for a drop in for a nail trim. Thank you.
Hard to get a hold of but my dogs love them and they do a great job!
Myra is fantastic. We used to take our dog Dexter there RIP. There is simply no better groomer in Portland or beyond.
They’re always so good about making my dog look perfect. I can always get an appointment and my dog doesn’t mind going in so that’s a good sign! Highly recommend these folks!
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